SAG-AFTRA National Convention (or I Had No Idea It Would Be Like This)

I’m going to split my recap of the SAG-AFTRA Convention into two posts. Today will be about a majority of the 4 days I spent at Convention and tomorrow I’ll write about the gala.

I’ve mentioned this on here before, but when I ran for my delegate seat I wasn’t 100% sure what I was in for. I knew that it would involve attending the National Convention, but that’s pretty much all I knew. I have been wanting to get more involved in the union for a while, so this was jumping in with both feet.

With National Convention coming closer, all the delegates got lots of emails with schedules and things that we would need to be aware of. The Convention website (and later the app they created) had all the amendments and resolutions that we would be voting on during Convention. Some of these things made sense to me, but many confused me. Fortunately, I have friends who know more about the union than I do that I can trust and they explained things to me and helped me understand which way I was wanting to vote on each thing.

The first day of Convention was Thursday evening for the delegate party. I don’t have any pictures of this because I had to run an unexpected errand right before the party and ended up arriving an hour late (the party was only 2 hours). I checked in and got my delegate badge and bag filled with information for the weekend.

My Badge

I got to see a bunch of my delegate friends at the party. But since I knew the next morning would be a very early morning for me, I didn’t stay too long.

The next morning was the first day of “real” Convention activities. We voted on the Executive Vice President as an entire group and then we divided up to vote on Vice Presidents for our regions or categories. The voting took time, but I appreciated that because on Friday (and again on Saturday) I was working my box office day job from Convention. I got permission to do chats only and not phone calls, but I still had to focus on my customers. So while the voting was being done or counted, I sat at my table and worked (most of the other delegates used that time to talk to friends or meet new people from other parts of the country).

Convention Room

We also spent a lot of time at Convention voting on the amendments and resolutions that we had been sent prior to Convention. I really can’t say too much about what happened during that voting. But I do want to say that while during the elections over the summer there was very much an attitude of one side versus the other, at Convention everyone came together as one and we all worked to make sure that what we chose to do is in the best interest of all performers, recording artists, and broadcasters in the union.

We also got to hear from our National Executive Director, David White, about what is coming for the union and what he wants us to accomplish. I’ve met David White briefly before, but getting to hear his report was so inspiring and I’m so happy that he is our NED and helping us make the union the best that it can be. Again, I’m not able to share a ton of what was discussed, but there are some really great plans for the future that should be announced in the next few months.

At one point during Saturday, we got to split up and chose a workshop to attend. There were a couple of different options and it was tough to choose one, but some of my fellow delegates and I decided to all try to attend different ones so we could share what we learned. It was interesting hearing the issues that members of the union face and learn what we can do to fix things, whether or not we are personally affected.

While a lot of the business was work, the staff (who did an amazing job putting together and coordinating Convention) did try to make things fun for us too. Every morning there was a breakfast (I only took advantage of that on Sunday when they had some eggs, bacon, hash browns, and fruit) and on Friday and Saturday there was lunch provided. Friday lunch was good, but nothing too special. But Saturday lunch was provided by several food trucks!

Food Truck Lunch

I got to enjoy some tacos and ice cream before heading back into the Convention room to get back to work. The food truck lunch was a highlight for many of us and a much appreciated break from working so hard on getting things done.

We heard speeches from our President, Executive Vice President, and Secretary/Treasurer to hear what their plans and goals are for the next 2 years (when the next election and convention will be). There have been so many things done in the past 2 years and I know the next 2 will be just as productive, if not more so.

I know this sounds like a lot of information. It is. I’m still a bit overwhelmed on everything I experienced. A friend of mine asked me to explain why I thought that Convention was so beneficial for me as an actor. The best thing I came up with was that before it was like I was a tourist of my union. Now I’m a citizen or resident of the union. I had no idea about the issues that the broadcasters or recording artists deal with, but since we are one union it is important for all performers to help them with their fight. I learned so much about what I can do when I see things that aren’t on the up and up and how to properly report them to the union (I haven’t done that properly in the past). I learned about how there are so many things in the works for the union that can’t be announced publicly yet because that puts those things at risk for not being able for being done. But most importantly, I became more proud of being a SAG-AFTRA member than ever before and want all my fellow union members to feel that same pride.

I hope that this is just the beginning of my political career with SAG-AFTRA. I know 100% for sure that I will be running as a delegate again in 2 years. I don’t know if I’d want to be a board member yet, but I’ve got plenty of time to learn more about that position and to decide.

But for now, I’m taking the inspiration that I feel from Convention and making sure that I keep this feeling and momentum going and share it with you all.

Workout Failure (or I Tried My Best)

I was nervous when I wrote about my last workout recap because I knew I was scheduled to work out 3 days in a row last week due to my upcoming crazy schedule. I’ve done 3 workouts in a row before, and they have never been easy. I don’t want to have to do those regularly but it’s always good to challenge myself.

Before I talk about what happened, I’ll talk about my Monday workout. The treadmill is still going well for me. I’m not ready to push myself with speed on the push or all out paces, but I’m getting close. And the fact that my base pace is almost what it used to be is still making me so happy. I’ve got about a month to go before my 5K and that is motivating me every time I have to get on the treadmill (it’s still not my favorite thing to do).

My strength section went fine. It wasn’t anything fabulous, but I did it and I pushed myself to fatigue as often as I could. I don’t like to do that (even though I know it’s good for me) because when I get fatigued, my form gets sloppy and I can hurt myself. I’m not sure how to push to fatigue safely, but that’s something that I’d like to look into more.

Monday after my workout was my epic doctor afternoon. I know that you can sometimes feel off after a flu shot (and my arm can hurt from those and tetanus shots) so I was prepared to have a bit of an off workout on Tuesday afternoon.

At about 1am on Tuesday morning, I woke up in a disgusting sweat, my head was foggy, and my body ached like there was something punching me constantly. I managed to be able to take my temperature after a bit and discovered that I was running a really high fever. I know that you can’t get the flu from the flu shot, but there is a slim chance that you can have a bad reaction to it which includes fever, sweats, aches, and other flu-like symptoms.

I decided to call this “fake flu”.

I posted online about my fake flu and some friends shared with me that it can last a day or two. Obviously, with my fever and horrible sweats there was no way I could go to my workout. I had to late cancel that class and I ended up napping for 4 hours after work and then going to bed an hour after that.

I still had hopes that I could go to Wednesday’s class, but I spend another night with a high fever, sweats, and the rest of it. So no Wednesday class for me.

I ended up pretty much recovering from fake flu by Wednesday night (I feel totally better now), but 2 of my 3 workouts of the week were not going to happen. With my schedule for the SAG-AFTRA Convention no class times would work for me again until Monday (trust me, I checked even for the earliest class time on Thursday and Friday and that would have made me late for Convention).

This is the first time since I started going regularly to Orangetheory over a year ago that I didn’t get at least 3 workouts in during the week. I wish I could say that I was fine with that, but I wasn’t. I was really mad. I wished that I had not gotten the flu shot then and had waiting for a Friday sometime when I could spend 2 days being sick without missing a workout. I wished that this had happened any other week where I could have made up the classes on other days in the week. And I’m hoping that this set back won’t prevent me from meeting my workout goal for the year.

I knew that one day something like this was bound to happen. I honestly thought it would be whenever I get my next hip surgery since that might take me between 6 weeks and 6 months (depending on which surgery I go with) to recover. I’ve worked out sick before, but this fake flu was different from anything else I have had before. It happens to everyone. It’s not the end of the world (even if it feels like that a bit).

I just have to be thankful that this week I should be able to do my 3 workouts and hopefully I can make up some extra workouts in the coming months so I can still meet my year goal.

Another Meeting of Mentees (Social Hour and Not Business Hour)

On Monday after my epic doctor afternoon we had another meeting of the mentees of my Women In Film mentoring group. I was really happy that the meeting was that evening because it gave me something to look forward to while nervous about all the pain from the medical stuff. And I tried to focus on that while in the middle of each thing (sometimes focus can help me not pass out with shots, but it’s not a guarantee).

This meeting ended up being a bit small. We try to figure out when a majority of the group can make it, but everyone is really busy and with all of us being creative types sometimes last-minute schedule conflicts come up. But even with a small group, we still get what we need out of the group.

We started as a more social gathering than anything else, but that’s maybe because we were waiting to see who else might be coming. Once we realized that everyone who could be there was there, we went around the group sharing what we had done over the past few weeks since our last meeting with our mentors.

Sometimes when we do that, I feel a bit pathetic. It always seems like everyone else has amazing updates while I just have my same old things to say. And I know that it’s because many of the other women in the group (and almost everyone who made it this Monday) are writers so they are able to control their work a bit more than I can. They can always start a new script while it’s not as easy for me to find a new project to act in or put together my own project.

My updates are pretty simple but even with the little things, my fellow mentees are very excited for me. They love that I won my delegate seat for the SAG-AFTRA Convention and that I’ll be there all weekend this weekend (I’ll share some posts about that next week). And I told them a bit about the blogger conference I was at recently and how I think that will improve my blog in the long run. Their excitement about my baby steps makes me feel better about what I’ve gotten done.

After we all went around and shared our updates, gave advice, and cheered each other on; we were back in social mode. I know I keep saying this, but I love that we’ve gotten to become friends and we can have a lot of fun at our gatherings. It doesn’t feel like there’s ever pressure to impress each other (even though I put that pressure on myself) and I feel more like I’m spending the evening with friends instead of a networking/goal accomplishing group. I think the best goal accomplishing groups are made of friends, and I love that we have organically become that.

It makes me wish that I had made a bit more effort with the 2 girls who showed up regularly with my original mentoring group. I think that if I had tried a bit more, we could have created something great among ourselves even if our fellow mentees didn’t come to meetings or we didn’t have regular meetings with our mentors. But knowing that I can do this now motivates me to continue doing this in the future.

I know that my current mentee group is going to continue meeting after the official mentoring time is done. At our next mentee meeting, I think we are going to set up the plans for how we want to keep this going for the long run. I’m glad that everyone else seems to be on the same page as me, because every time I meet with these women I feel more and more grateful that I was placed in a group with such like-minded women and that they have encouraged me to better myself without pushing me or making me feel less than.

A Full Doctor Afternoon (or Pain and More Pain)

I’m trying to be a good health advocate for myself. I take the medicines I need to take on a regular schedule (I have an app that helps me with that), I go to all of my annual doctors appointments, and I follow all of the recommendations that I can that my doctors make.

Sometimes, these recommendations aren’t fun, but I still try to do them anyway. And this past Monday, I did a bunch of not so fun doctor things all in one day.

First up was my mammogram. While my mom’s geneticist recommended a baseline mammogram (which I did last year) and then start annual ones when I’m 40, my hospital had the recommendation to do annual ones starting now. The one I did last year was pretty painful, so this year I took a painkiller before going in.

Because of a patient issue, the hospital was running about an hour behind, so I had a long wait in the waiting room. There were a lot of other women waiting too, and we all started talking. We had a pretty nice chat and soon enough it was my turn to go in.

Mammogram Time

The mammogram was still painful (the technician told me that it’s likely that it will always be this painful for me or possibly get worse in the future), but it was over pretty quickly. And fortunately, I’ve already gotten an email from my doctor that I had normal results.

After the mammogram, I moved over to the medical offices next door for my next painful doctor recommendation.


I knew I needed a flu shot since I get them each year. But I usually can get the nasal spray vaccine from either the medical offices or one of my jobs. I hate needles, so the nasal spray vaccine is a great option for me. But this year, nobody seems to have the nasa spray. So if I wanted to get a vaccine, it would have to be one with a needle.

I also needed my tetanus booster. My last tetanus shot was less than 10 years ago, but there are some discrepancies in my medical record on what shot I got (with whooping cough or without) so it was recommended that I get a booster shot earlier than necessary to make sure I’m covered.

I’m happy to announce that I didn’t faint with the shots. I did start to black out, but I never completely passed out. The shots weren’t fun, but I got them done quickly.

Double Shots

The only bad thing that happened was it turns out that I’m the rare case who gets pretty significant flu-like symptoms after the flu shot. The night I got my flu shot, I woke up in the middle of the night sweating like crazy and with a really high fever. The entire day after the flu shot I was like a zombie. I barely could stay awake during work.

But I was able to nap after work from 3-7pm and then went to bed at 9pm and slept until 7am the next morning. All that sleep did help, but I’m still feeling a bit off. I’m sure in a day or two I’ll be totally better, but it still wasn’t fun to feel so out of it for a few days.

Even with the flu shot making me sick, it’s totally worth getting the vaccination. What I dealt with is way less severe than the real flu.

And at least I don’t have to do any more shots or mammograms (hopefully) for another year.

Getting A New Look (or Two Attempts To Dye My Hair)

I’ve had a very similar hair color for several years now. I’ve had small changes and have had it dyed a little darker or a little lighter (depending on the season), but it’s pretty much been the same for a long time. And while I’ve loved the color it’s been, I’ve been ready for a change for a while. But I’ve been putting off changing up my hair.

Part of the reason for this is that if I change my hair color drastically, I have to get new headshots. It’s just the way it is. Before I was really pursuing acting, I would change my hair color almost every time I had my hair done. In some ways I miss that, but in other ways I’m glad I’m past that stage (I’m not good looking as a blonde).

So the last time my friend Erin did my hair, I mentioned that I thought that the next time she did my hair I would go for a big change. She’s totally cool with changing it up (I think she wishes she could change my hair more often) and we texted back and forth a couple of pictures of ideas. We had finally settled on one and this past Friday I finally got to change up my color.

Besides being excited to change my hair, I desperately needed a cut and color. It had been several months since my hair was done, and it was looking a bit scraggly.

Hair Before

First, Erin dyed my hair the color that she had picked out and texted a sample of to me. While it looked good in the sample, it wasn’t exactly what I wanted. I did really love the color, but I knew that it wasn’t the most marketable color for me to have (I’m a big mad that I loved the color so much and had to change it). Then Erin added a brunette toner on top of the color she had dyed it earlier and it came out perfect and exactly like the picture I had sent to her.

Hair After

I’m so in love with my new color, but it’s a big change and I’m still getting used to it. It looks so much healthier now and I think that the color is going to be easier to manage. And so far, everyone who has seen me has loved it. And while it looks much shorter in the after picture, it’s pretty much the same length it was before.

Because of the hair color change, I’ll be doing new headshots very soon and I’m excited to see how casting directors react to the new color. Hopefully the new look will get me more auditions because I won’t look like a lot of the girls in my category (we’ve all had light auburn hair for a while).

Change is sometimes scary for me, but this time I think it’s a really good change and I’m excited to see what my new hair color inspires me to do!


FaceTime Repair (or Baby Steps To Prepare Me For Home Ownership)

For the last several years, whenever something goes wrong at my house that my landlord needs to fix, my dad reminds me that these are things that I will have to deal with on my own when I’m eventually a home owner. He always says that there are some things that you just need to be prepared to write a check for (like those floods and gas leak that I had at my house) but there are other things that I should know how to do myself.

I think that I’m pretty handy with things. I have issues with some repairs at my house because my walls are weird (it takes anchors and a special drill bit to hang things on my walls), but I was able to install my air conditioning with the help of a friend. And a couple of years ago, a built a screen door with my dad and installed it at my parents’ house (we talked about that accomplishment a lot). I have a pretty well stocked tool kit thanks to my dad and I’m prepared for several things that I might need to do around the house (or that my dad might do for me when he comes to visit).

The other day, there were some friends over at my house. After everyone went home, I was putting things back where they belong and fixing things up when I realized that my toilet was broken. I eventually figured out that the chain (which on my toilet was actually a rubber string) had broken off. Without the help of YouTube or my dad, I did figure out how I could manually flush the toilet by putting my hands into the tank (that’s clean water, don’t worry) and pulling up the stopper.

But I didn’t want to have to do that a ton. So I let my landlord know that my toilet was broken and then called my dad to see what he would say. He was out but got back to me a bit later that night. He agreed that the chain was broken on the toilet and we tried to think of some temporary solutions to fix it before my landlord would have a chance to fix it.

Somehow, my dad remembered that he had given me picture hanging wire in the past, so I dug through my tool kit and found the last piece of it. I then put my dad on FaceTime and balanced my phone on the shelf behind my toilet so he could see what I was doing.

FaceTime Help

It only took a few minutes, but I managed to fix it! I know this will sound so corny and silly, but it was the greatest feeling ever that I was able to create a temporary fix for the chain in the toilet. I needed this positive boost in my life after having a bad day. I was on such a high knowing that I did this and so thankful that not only is my dad handy but that he is willing to get on FaceTime and help me fix things on my own!

My landlord was able to come the next day to do a real repair, but he was pretty darn impressed with my picture hanging wire repair. He even tested it a couple of times before doing the fix to see how well it worked!

Obviously, it would be nice to be able to call a plumber for every little repair that I need. I’m lucky that I’m in an apartment where I’m not financially responsible for repairs. But I’m trying to do as much as I can on my own (or learning how the repair is done when the professionals do work here) so that hopefully one day when I own a home I can do as much as possible on my own. As easy as it would be to write a check for these things, it’s so much more empowering to do things myself.

Who knew that a broken toilet would be the key to improving my mood?

Workout Struggles and Wins (or My First Early Workout In A While)

I’m still on the path of recovery for my calf injury (I laugh now when I think back at how I thought before it would only take 2 or 3 weeks to recover). I’m in a weird balance point of trying to push myself more and more and trying not to re-injury myself. I’m so terrified of another tear but I know that I do need to get myself stronger. It’s a weird thing for me to really want to hold back and push forward at the same time, but I think I’m finally understanding my body more and figuring out things I can do to both protect my muscle and build it at the same time.

I’m learning that if we are going to be on the treadmill for the first half of class uninterrupted (instead of either having a run/row day or switching between blocks), I’ve got to take it easy. Taking it easy is still at 3.4 miles an hour, but I’m not really pushing it any more than that. I’m feeling twinges in my calf when I go faster after being on the treadmill for an extended period of time, so I’m taking that as a sign that I’m not ready for that yet.

But when we are switching between blocks or doing a run/row day (we did both of these in workouts this past week), I’m able to do almost all my treadmill time at 3.5 miles an hour. I’m still keeping the incline on the lower end of things, but I’m testing the waters there a bit too. On Friday, we had very short treadmill segments on the run/row (1 minute or 45 seconds each), so I was able to try slightly higher inclines. But I’m not sure if I’m going to keep pushing myself on the inclines as much because I really want to focus on speed.

Besides the treadmill improvement, I’m still working on my form and other things like that on the rower and on the weights. The rower is tough because of both my hip and calf, but it’s getting better (and less painful). For weights I still have to be careful with some lower body things (I did something on Monday that made my legs hurt through Thursday) but I’m testing my limits there too.

The biggest struggle of my workout week was Friday. Because of my crazy schedule, I had to do a 7:30am workout. I don’t do those that often (I sometimes do 8:30am but that feels so much later than 7:30am), but it was the only way I could get in 3 workouts this week. I’m not sure if it was the early wakeup time or the fact that my heart rate monitor wasn’t registering correctly for the class, but I had the worst time in class. I was constantly dizzy and when I would look at the heart rate monitor for guidance if my heart rate is too high, it was showing false low heart rates. I tried to take my heart rate by feeling my pulse, and my heart was racing higher than it probably should be. I had to take it easy a lot during the rowing and weights segment, but I stuck it out through the entire class.

This week will bring another potential struggle for me. I’m going to be doing 3 workout days in a row. It won’t be the first time I’m doing this, but it will be the first time in a while. It’s not ideal for me to be doing this, but if I don’t I won’t be able to get 3 workouts in for the week and I haven’t done fewer than 3 workouts in a week since starting at Orangetheory. I’m going to try my very best in those 3 classes and I know that even a half-ass workout is better than no workout at all.

And I’ve got the new parking validation stamp from Orangetheory to remind me of that fact.

OTF Validation

Trying To Go With The Flow (or Staying Calm And Remembering To Breathe)

I hate when I have a bad day. Obviously, everyone hates bad days, but I feel like my bad days take it to an epic new level. And when that happens, I get sucked into how bad it is and feel like I can’t dig out of the hole of awfulness.

This past Tuesday was one of those epically bad days. It didn’t start off too bad. Work got off to a good start, but then it just took a direct downhill turn. The majority of my shift I felt pretty horrible and really debated if I want to stay at my job anymore or if it’s time for me to move on. To be honest, I’m still debating this issue. I don’t really get time off at my job and when I have taken time off it’s made me feel guilty because my co-workers have to cover my share of the work. There are more and more things and opportunities that I’d love to do, but they happen during my work time. I have no intention of leaving my job anytime soon, but I’m also not going to ignore options that come my way.

The worst part of my work shift that day was the last customer I had to work with. It wasn’t the customer’s fault at all. They needed a confirmation resent to them, but it didn’t appear that the type of order they placed could have been done. I got this customer the last minute of my shift and I ended up working 30 minutes after closing trying to figure out their situation. One of my co-workers stayed on too and was a huge help, but we still had to manually search through every city that our show runs in and never found their order (it ended up being an error on the location’s side so there was no way we could have helped the customer).

After working 30 minutes late, I was late for my next thing which was a meeting with my therapist. It was a pretty standard check in appointment and we’ve decided to continue on the dosage of Vyvanse that I’m currently on. He re-wrote my prescription and I was on my way.

Once I got to the hospital to get my refill, I found out that my doctor forgot to write today’s date on the refill order (since it’s a controlled medication, I need to have a handwritten refill request every time). I wish I could have just gone outside and added the date or shown them the bill from seeing my therapist, but they needed an entirely new refill request.

Of course, because of traffic, there was no way I could drive all the way back to my therapist to get another form. So I called and asked if one could be ready for me to pick up another time. I did manage to go at 7am yesterday and got the new form, but now they are out of the medication at the hospital and it will take at least 4 days before I can get my medication (I’ll run out before then).

After that day, I was ready to just sit and home and be in a funk. And that’s exactly what I did. I felt like nothing was going to go right with my day so I didn’t want to bother. And fortunately, I didn’t have anything else that was urgent to do that day, so I could indulge in my bad mood.

I’m lucky that it seems like these epically bad days only last one day (except for the fact that yesterday they ran out of my prescription at the hospital and I can’t get it refilled for a few days). I’m totally in a better mood now. I wish that I could control how I deal with bad days better, but I don’t think that I handle them horribly. I just want to be able to get out of the funk prior to going to bed for the night.

My First Official SAG-AFTRA Duty (or Learning What’s In Store)

After winning my delegate seat in the SAG-AFTRA election, my first question was “what’s next?”. I knew that I would get to attend the convention this year, but so much of what I could do or get to do was a mystery to me.

Fortunately, not only do I have some amazing mentors through Unite For Strength but the union has been sending emails with lots of information for us! And with the convention coming up next week, the Los Angeles SAG-AFTRA local decided to have a sort of orientation for all elected delegates.

The orientation was this week with a dinner first, followed by an opportunity to observe the local board meeting, and then finishing with the orientation. I got there nice and early so I could check in and make sure there wasn’t anything else I had to do before the official things started for the evening.

SAG-AFTRA Delegate

The dinner was fun. It was very nice of them to have food for us and we all had a great time getting to chat with our friends. We had a minor snafu when the fire alarm went off, but we were back inside pretty quickly.

Next, all the board members took their seats for the board meeting and then all the delegates got to follow inside to find a seat. I found a seat pretty close to the front and was very excited to see what would happen at the board meeting.

This was my first time getting to see a local board meeting for SAG-AFTRA and while we didn’t get to have the agenda and other paperwork that the board members had, they put the agenda up on a screen for us to follow along with. There was some housekeeping stuff to take care of since this was the first board meeting since the election. But there was also some new business and discussion about committees and other things that the local board will be doing soon.

It was really fun to see the process that goes on in the room. There are rules to follow and ways that you can and cannot bring up information or concerns. I’m hoping that I’ll be able to observe more board meetings in the future because it really was cool to see how things that affect me and my fellow actors are decided and debated on. And maybe one day I’ll run for local board and I want to make sure I understand what it’s all about before running.

When we had our delegate orientation, there was a lot of information to cover. With convention being next week, they wanted to make sure that all of our questions were answered and we were ready to go. Since the convention is in LA, we are the host local and we want to be able to help any of the other locals who are traveling to LA with questions they might have.

The convention is going to be a couple of very full days. I’ll be working my day job from the convention (just the chat customer service work since I won’t be able to answer the phone) so I know that each day will be tiring. But there are some fun things involved too. There is a gala that you had to buy a ticket for (I did) that will be held on the backlot of Warner Bros. That should be pretty awesome. There will also be a food truck lunch one day, but if it’s on Friday I will have to miss out on it because I will be in the convention room working my day job during lunch. But maybe someone can bring me food.

No matter how full the days will be or how stressed out I might get trying to balance out my schedule, I know that this is going to be great. I’ve been wanting to get more involved in the union and now is my chance to start! I’m excited to represent my fellow Los Angeles SAG-AFTRA members with the voting that will be happening next week and I hope that what is decided continues to make us a stronger and more unified union.

Excellent Customer Service (or A New Fitbit)

I’ve been enjoying the Fitbit I got earlier this year ever since I got it. There was only one day that I missed getting my 10,000 steps in for the day and even then I was pretty close. I’ve worked really hard at getting in all my steps for the day and have been very happy that while sometimes it’s isn’t easy, it’s not nearly as impossible as I thought it might be.

I had been enjoying all of the challenges and social things that Fitbit offers and most days I checked my progress throughout the day to make sure I was on pace to hit my goals.

While at ENMNCon, I was able to reach my goals the first two days of the conference. It wasn’t easy, but I did it. But on Saturday of the conference, I was too busy to think about checking the app on my phone to see my progress. When I got into my car to head home, I finally checked and realized that there were very few steps recorded for the day. I then looked at the middle of my bra where I keep my Fitbit device attached and realized that it wasn’t there!

My first thought was to look around and inside my car to see if it just fell off. But the app was also showing that it was searching for the device and wasn’t able to connect so I knew that it couldn’t be that close to me. There was no way to drive all over town to look for it, so I just drove home and hoped that somehow I had forgotten to put my Fitbit on for the day and I would find it at home.

I got home, my Fitbit wasn’t there, and I had to come to the realization that it must have fallen off at some point that day and it was lost. I emailed Fitbit support and didn’t have high hopes on a good resolution. I had recently emailed them to get a new clip because my old one broke. And they sent me one at no cost and the day I lost my Fitbit was the first day I used the replacement clip.

So my email to Fitbit was more about how the replacement clip was likely defective and I wanted to let them know about it. They emailed back pretty much right away and let me know what time my device connected with my phone last. I thought back to that time and it was while I was walking near Hollywood and Highland. There is no way that someone hadn’t picked up the Fitbit and took it or that it was run over by a car. I knew it that I had to get a new device.

But fortunately, Fitbit let me know that there were going to send me a new replacement device at no cost! It was going to take a little over a week to get it to me, but that’s better than me paying $100 for a new one! I’ve heard of other friends getting a free replacement device, but I thought that since I had just gotten a free replacement clip that there was no way they would now send me a device. I was pleasantly surprised to be wrong!

It did feel weird not to have my Fitbit on me. I tried to do as many steps as I could, but I wasn’t able to get a decent count of them (my phone tracks steps, but I don’t aways have my phone on me as I’m walking around my house. Finally, on Monday my new Fitbit arrived!

New Fitbit

It’s a different color than my old device, but I was able to get it set up pretty quickly and got started back at my challenges right away! I probably won’t win challenges this week because I pretty much missed all of Monday, but that doesn’t mean that I can’t get back to my 10,000 steps a day streak! I’m excited to be back on track with my steps and to have all the steps counted (and not just counted when I have my phone).

It’s so funny how much I didn’t care for Fitbit the first time I had it, but when I was without it last week I felt lost. I’m just glad that I have it back and I’ve gotten proof that Fitbit really does care about their customers and has awesome customer service!