Tag Archives: job

I Got To Practice My Monthly Challenge Early This Month (or Still Working On Not Worrying About Job Things)

When I set my monthly challenge this month to be about not thinking too much in the future about things that may go wrong or right in my life, I assumed a lot of what I would be using that for would be related to things I already know are going on. I didn’t want to stress about moving. I didn’t want to worry more about the pandemic. I didn’t want to overthink dating. But because my life is like this, I had an unexpected curveball right at the start of the month!

Things at my customer service job have been crazy lately, but most of the crazy has been good. I’ve been working more hours, taking on more responsibilities, and helping with projects that will help the company continue to grow. But whenever things change in a job, mistakes can be made too. And while I haven’t made any really bad mistakes, there have been things that weren’t communicated as clearly as they could have or procedures that are in the process of being changed and it’s unclear what is supposed to be done now.

So on Wednesday, my manager asked me if I could have a Zoom call with her the next day (which was yesterday). There weren’t any specifics on why we were having the call, so my brain went to all the horrible things it could be. Because of my work history, I am always terrified that I’m about to be fired. I know that’s now what would be happening this time (right after this meeting was set up I was invited to 2 other meetings that are for my entire department). But I couldn’t stop thinking about all the negatives that it could be. I hate that that’s how I think and that’s exactly why I set my challenge to be this for September.

So for the time between knowing about my meeting and when it started, I really worked on focusing on what I did know and what was not speculation. And I went into my meeting a bit nervous, but not nearly as stressed as I might have been if I wasn’t working on not overthinking the future.

And of course the meeting wasn’t a bad thing. There were some communication things to work out so we had a better line of communication when discussing clients so there wouldn’t as many back and forth emails and texts. And we clarified some things that led to the miscommunication that both of us weren’t able to realize in written communication. Those things needed to be worked out and will only make work better for me going forward.

And then we started to discuss things that aren’t happening yet that we might want to change. I can’t go into too many details about it, but we discussed how to manage client communication better so anyone could help clients without needing access to as many things as we have right now. Also, how to make sure all new clients have everything they need in order to understand the company. Some of this would be about what my role might be like in the future, which is good to hear when I was worried earlier that I had done something really wrong and wondered if I was going to lose my job.

I’ve said this so many times before, but I wonder when I will stop worrying that I will be losing my job every time I have a meeting about something. I’ve gone a significant portion of my life since I have had that happen to me. And I haven’t had any quick turnaround with jobs like I did the year that things were the worst for me. I’ve been with my customer service job for about 9 months, and that’s the shortest time of any of my jobs right now. I’ve been working with my box office job for 7 years already! But I still have this stupid irrational fear of being fired for no reason.

Maybe because I am purposely working on fixing this way of thinking, things will be better for me in the future. At least now I know that some of the tools I wanted to use to test this challenge do work because this wasn’t as bad as it could have been. Just like when I set my monthly challenge, I guess I’ll see in a month how I feel. But I got a little idea now of what it could be like.

Back To Back Job Changes (or Unexpected Good News)

After my job news for one of my day jobs earlier this week, I didn’t think I’d have any other day job updates or changes happening anytime soon. Things have been pretty stable for a while. I know I had the option to add more hours to my old box office job, but I didn’t want to since I was balancing everything with my schedule. I was back to working a similar number of hours to what I was doing before the pandemic and I was making about the same that I was before. That seemed to be a big accomplishment to me and I was happy being back in my routine that felt so familiar.

But then on Tuesday, I got an alert at my social media customer service job about a call with the owner of the company. This was to set up a meeting and the subject was something similar to “Your Future With The Company” which basically sounds like the job version of “we need to talk” in a relationship. Fortunately, I was also messaged that this was going to be a positive talk so I wasn’t too stressed out. If I didn’t know that, I probably would have spent the entire day worried I was about to be fired. I still was a little worried about what the news would be, but I tried to focus on the idea that it was going to be good news and that I didn’t need to worry. It didn’t help that my phone meeting ended up being much later than the expected time, so I had extra time to stress a bit. But I stayed calm and tried not to think too much about it all.

And as I was told, it was all good news. I am very aware that the company is growing at a very fast rate (I see all the new clients come in and add most of them to our database). And because of that, the company is growing as far as staff and workload goes. When I was hired, it was part-time and I knew it would possibly stay part-time. Working full-time was briefly discussed when I was interviewing, but it wasn’t a focus of what we discussed. Also, when I was hired about 7 months ago, things weren’t growing as fast as they are now. So things are changing up and the owner of the company wants me to grow with the company too.

So I was offered the opportunity to work full-time starting next week. The owner of the company is aware of my other jobs (the job I was writing about yesterday isn’t really a concern since those are my own hours) and my schedule with my other customer service job. And I said I wasn’t comfortable necessarily leaving my other job for now. We do have new employees who are in training, so maybe in the future I’d consider it, but for now, I know that I’m needed and I do like my work and my co-workers. So I had a very honest and frank conversation with the owner of the company about not feeling ok leaving my other job, and after discussing it more he said he’d be willing to let me try working both jobs at once during my overlap. It would only be an overlap of 8 hours a week (2 hours a day for 4 days a week), so it’s not like it’s a huge chunk of time. I think it would be possible, especially since I have explained what portions of my job I felt ok overlapping with (for example, not doing both customer service chats but doing the customer service chat for one job and emails or data entry for the other). I know that this will be something I have to try and re-evaluate, but at least I’m being given a chance to try.

And even though I have essentially worked full-time hours before, this is a little different from the past. But I’m really happy with how things have been going and seeing where I could see myself in the future. My focus is still on acting, but I like having a more stable day job situation. And I should still be able to have some of the flexibility I need for auditions and other acting-related things. But this is going to put me in a better spot financially and even though it’s doubling my hours at one job, it’s only an extra 2-3 hours a day when you consider the hours I already work my other job. So not the biggest change ever.

Like I had been told ahead of my meeting, this was all good news. And I think it is just the start with good news for this job since I do see ways that I can grow and change within the company. And for a day job, that is an amazing feeling.

A New Year Starting Mid-Year (or I Forgot This Was Coming Up)

I don’t know if it’s that this year still feels weird or time flies by and I don’t think about it too much, but there are some things that I seem to just be forgetting about this year that I should have been expecting. It’s not bad, but it’s funny when it happens because I’m surprised and know I shouldn’t be. And I had that happen last week with one of my day jobs.

My day job where I do data entry work is on an annual contract, and I keep getting either new contracts or extensions. Every time a contract ends, I do have a little fear that I won’t get a new one, but that hasn’t really happened. I have had gaps where I was waiting on a new contract, but I know one is coming and it’s just a matter of time before it’s settled. And for the most part, my contracts run from July to June. But whenever a contract is ending mid-year, I seem to forget about it coming up.

And that’s exactly what happened last week. I was submitting my June invoice (this job pays me once a month and I have to invoice my hours to get paid). After submitting it, my boss thanked me and reminded me that was my last day of my contract and I didn’t have a new one just yet. I did panic a bit because I know I’m fine without that job but it’s a struggle. But my boss then asked if we could have a call at the end of the week to discuss what’s next.

I tried to stay positive and not worry about things, but the few days between knowing my contract ended and my meeting happening were a little stressful. Fortunately, my stress was for nothing because the meeting went well.

First the good stuff, I will be getting another contract and hopefully it will be ready for me to approve and sign within a week. It will be backdated to the 1st, so I’m able to work now and invoice it for the end of the month. And my job will be switching up a bit and focusing more on social media where I will have the chance to be creative and add some fun to things. I also might be getting trained on a new part of the job doing more website maintenance and QA type stuff. That will possibly come a bit later since I will need to be trained on a different section of the backend of the website than I’ve ever used. But I do like to learn new things and I think this will be a job I’m good at!

For the not so great news, my contract for now will only be until the end of 2021. This is not about me but because the funding for the service is only approved so far through 2021. They will probably get the rest of the government funding and then my contract will be extended through June like normal, but that’s not a guarantee (but I feel like it’s very certain). And I won’t be doing my event data entry work anymore. The site was glitching a lot and we discovered that several weeks of my work was gone. I was upset to hear that because I didn’t want them to think I wasn’t working. But I wasn’t the only one experiencing the issues, so the way events will be posted is probably going to change. We discussed some ideas in my meeting, but I’m not sure how involved in that process I’ll be moving forward. And maybe when the site is less glitchy, I’ll go back to that work. But it does feel odd to not be doing something that has been a part of my job since they hired me.

I’m not sure yet how many hours a week I’ll have, but even if it’s only 5 hours a week (so 1 a day), that will help me with my budgeting and making sure I don’t have to start only paying part of my credit card. And I do enjoy the work and the people I work with, so I’m glad that will continue. While I do like my other jobs where I don’t have to worry each year if I’ll get a new contract, if this is the worst part of the job I think I’m a pretty lucky person!

Finally Back To A Full Work Schedule (or I Really Do Like Having A Stable Schedule)

For the past year, there have been so many changes with my work schedule. Before the pandemic, I had a very stable work schedule. It wasn’t necessarily the same schedule every day, but from week to week it was the same unless I was working a few extra hours to bank hours to take time off. Even with having one of my jobs being on my own time and having a lot of flexibility, I was consistent with the hours I worked and that allowed me to have stability in my life and to plan for things outside of work time.

At the start of the pandemic, I had reduced work hours for a while. Then it got reduced even more to only working 3 hours a week to handle voicemails and pass off messages. And then in August, I was out of work with my box office job. I still had my flexible one, but it wasn’t a lot of hours.

And then, when I got my new job, things started to stabilize again. I still had some fluctuations with my work schedule with my hours changing slightly and then switching up my job responsibilities. But it’s remained pretty consistent since I completed my training with the job. And then recently, I went back to my old box office job for a few hours a week. It was a bit of an adjustment to get used to working that job again, but fortunately I was able to pick it up quickly. I knew because of my new job, I wasn’t going back to the hours I had with the old job. But I also knew there was a little room for additional hours and that it might be happening.

And this week, I’m increasing my hours at my old job. I still don’t work there on Mondays since that company is closed on Mondays and I have already been working on Saturdays for the full shift. But now, I will be working 2 hours in the afternoon Tuesday-Friday. And this pretty much maxes me out for what hours I could do. I guess I could add the first hour in the morning 2 days a week, but unless things get crazy at that job I doubt it will be happening.

I have felt like I’ve been back to my full schedule since I started back at my old job, but now I’m really back to something closer to my old schedule. I am working earlier than I used to a few days a week since my new job has a different schedule than my old job. But for so long I worked until 3pm most days and that’s what I’ll be back to now. There is a slight chance I may be adding more hours to my new job later in the day, but that’s something that would happen in the future and it’s not something I’m worried about just yet. For now, I’m just happy that I’m back to what feels like my normal schedule from before the pandemic.

I’ve said this before, but I’m glad I had a slow transition back into working. I think it would have been overwhelming to go from no work to a full work schedule again. I’m still working on breaking some of the bad habits I gained when I wasn’t working and I’m glad I’ve had the time to slowly adjust to it. I do still have a few struggles (mainly with not getting enough sleep), but I’m working on getting better each week and I know I’ll be back to how I’m hoping to be soon enough.

And besides loving the consistency with a full work schedule, I’m also glad from a financial standpoint. I’ve been doing ok for a bit, but it’s because I’ve had money saved. And I don’t want to keep using that money to pay my bills. Since starting back at my old job, it’s helped even though it’s not a ton of money. And with the increase in hours, it still isn’t a ton of money but it will help. I’ve been doing a bad job with my budgeting again, and knowing I’m at what should be my schedule for a long time is motivation to work on a fresh start with my budgeting app. I know that I still don’t make a lot of money and I have to be careful, but knowing that I should be making enough now to not have to stress each month is a great feeling.

As much as I wish I lived a life where I didn’t need to have day jobs and could live off of my acting career only, that’s not my reality. I hope it will be my reality one day, but until then I need to be happy with my day job situation. And I’m finally in a good place again with my day jobs and I’m so happy that this is just one more thing that feels like I’m getting back a bit of my pre-pandemic life again.

Back To An Old Job (or It Feels New and Familiar At The Same Time)

For so many of us, this past year has been a crazy one for work. Some of my friends went from going into an office every day to working at home. Many of my friends lost their jobs and either have been working hard to find a new one or have made major adjustments in their life (like moving to where they could find work). My job situation has been a lot of ups and downs over the last year.

When the pandemic hit, neither of my jobs were affected at first. Then, my box office job cut back my hours. Then the box office job cut back the hours even more. And in August, my box office job had to let me go. I was still working my data entry job, but it wasn’t enough work to cover my expenses, so I had to balance how many hours I worked at that job with my unemployment (so I wouldn’t lose my unemployment). And I was very lucky that job was willing to work with me and understood the situation that I was in.

Then at the end of last year, I got my new job doing customer service with the social media company. I was so grateful to get that job and it’s been great working with them. Once I started working with them, I increased my hours with my data entry job and switched my job responsibilities to fit my skill set better. And more recently, my hours at my new job are being reduced a bit (partially due to something that was my choice and partially due to new employees being added to the schedule). But even with the reduced hours, I was still able to make everything work for me.

And then last week, I started back at my old box office job! I have known this was coming for a while, but I wasn’t sure of the exact start date. A lot of it depended on how safe it was to do shows in different locations. And when they asked if I wanted to come back, they asked me about my availability. I let them know what hours I could do around my other jobs since I don’t feel I could overlap my 2 customer service jobs. So they worked with that and asked me to start back with 2 weekday afternoons as well as the Saturday shift.

Going back to my box office job was a little odd. Things are familiar since I worked that job for so many years. But they are also different because some of the backend systems have changed and there are different rules to be aware of with new safety and health guidelines. I don’t feel like a total newbie at the job, but I had to ask questions about a lot of things that I knew before. Sometimes I had a complete blank on something simple, like accidentally forgetting the work phone number. But I know it’s just a matter of time before things come back to me and it’s easy again.

I know the long plan is for me to be working every afternoon plus on Saturdays, but that might take some time to get to that point. A lot of the locations aren’t open yet or can’t be open to full capacity. There are a few that could do that because they were doing the shows outdoors or for other reasons. But it hopefully will just be a matter of time before everything is up and running again. For now, I’m just glad to be back at work so I can ease into things as they get busier.

Even with working 3 jobs right now, my work schedule isn’t too overwhelming. I’m very lucky with the hours I work and how nicely my schedule fits together. And I’m grateful for any and all jobs I have. I would love to get myself into a better financial place so I don’t have to have the stress and worries I had before. There are some more expensive things that I’d like to be able to save for, like a new computer in the next year or so.

Every time something from before the pandemic is back in my life, I feel a bit more hopeful that things are finally normalizing and that this time will soon be in the past. And getting back to my old job, even if it’s not the same schedule as I worked before, is a big sign to me that we are getting back to normal again and I love that feeling.

3 Months At My New Job (or Having Another Job Review)

It’s been just over 3 months since I started my new customer service job. While I’m still learning things, I’m feeling more and more settled with work these days. At the beginning, it was a bit overwhelming with everything that I was trying to learn. But it did eventually sink in and now I’m feeling pretty comfortable with most things customers are asking me about.

I haven’t worked too many jobs that have set check-in points, but with this one there was. I had a check-in about a month in (which was a little bit past a month because of the timing of holidays) and that went really well. But that one felt a bit more casual than what I was going to be expecting with the 3-month review. I had no reason to be nervous or worried, but I always feel that way about work. It’s been a long time since I’ve been let go from a job for a reason other than the pandemic. I shouldn’t be worried about that, especially when my manager has been very open with communication about my job performance. She hasn’t been hiding things as she sees them. If I make a mistake or do something that could be better, she lets me know. That can be a little scary, but I appreciate it so I can improve on my performance. But even with all that, knowing I was having my 3-month review coming up made me worried that it was all going to change.

But as I think anyone could have guessed, that wasn’t the case. I had my review last week and it went pretty much how I expected it to go. And we covered quite a few things in the meeting.

The first thing was something that I asked for. For the past 3 months, I’ve been doing 2 different jobs at the company. I’ve been doing the customer service work as well as outbound engagement work. And while I could continue doing both, I knew I was experiencing burnout with the outbound engagement work as I have been doing that for other jobs now too. And when I was hired, they were very open to me saying if I was feeling overwhelmed by both jobs. So I wasn’t afraid to mention it to them. I’m going to still be doing that work until a replacement is hired, but it probably won’t be too long before that happens. I also wanted to take this part of my job off my plate because I’m hearing more news about when I might be asked back to my old customer service job. I won’t be doing both jobs at the same time, but I don’t know when I would have time for the outbound engagement work when I’m working with my old job again too.

We also went over what has been good and what could be better. And for the most part, things have been awesome. I have previously said how things might have been harder for me than for most new hires because I started and then had time off for the holidays. That made things tough on me. Also, because of the holidays, the typical schedule for how things go each month has been a bit different. So the way things went while I was in training isn’t exactly how they normally go. It’s not a bad thing, but something I’m very aware of. And the only other thing that could be better was something we were able to fix on my check-in call. There’s something within our system where we enter new clients that wasn’t working the way I thought it should. We had to copy and paste things from old forms when I thought there was a way to make a template. And there was a way to make that happen and it was fixed at that moment! It wasn’t a huge problem, but it would make us much more efficient when we work. And efficiency is important.

And at the end of the call, I was told that I would be getting a raise! It’s not a huge raise, but it’s not insignificant either. And having that raise is going to make things a bit easier as I won’t have as many hours of work when I’m not doing the outbound engagement work anymore. I’m not sure if my hours will increase in the future right now, but I’m open to the possibility. And I am very happy with this job and feel like it’s a great fit for me, so I’m hoping that I will continue to grow with them!

I don’t know when I have another check-in call like this one, but I also know that I can always reach out to someone if I’m having concerns or an issue. I don’t need to wait for an official check-in to see if something can be fixed or changed. And knowing that is a great feeling and something that I haven’t experienced with all the jobs I’ve had before.

I’m still so grateful for my friend who helped me get this job. It’s been better than I could have expected and I’m excited to see what will be in my future with the company.

Another Work Meeting (or Starting To Plan How Work Will Go For Me)

Not too long ago, I had a meeting about my data entry job and what this year would look like for my work. Last year was a very weird year for that job. Because most of my work was centered around finding in-person events, it was very difficult to do. I also had to balance my job and unemployment because I needed to be at a certain level of work to keep my eligibility for unemployment for my other job. And the end of the year is always a bit weird for that job because I am only on temporary 1-year contracts, so I have to hope that I will get a new contract offered to me right away. Sometimes there is a gap in time between one contract ending and a new one starting, but they really try to keep it so there is no break in my work.

In my meeting, we discussed the issues I was having with finding events as well as work expectations for 2021. That’s when I officially found out I’d be getting a new contract right away, but I had assumed that would be the case. And we talked about increasing my hours again as well as changing up my work. And t the end of that meeting, I was feeling really great about things. My work was still going to be partially focused on finding in-person events and I’ll be doing about the same number of hours doing that as I have been doing. But I will be adding more hours doing some social media work that happens to be very similar to the work that I’m doing for my new job! It really worked out perfectly for me because they were looking for someone to do social media work and I just happened to get a new job doing that right before they asked me.

So I have known this change was going to come for a little bit, but a few things had to be set up before I started the new work. And last week, I finally had my mini-training meeting about the social media work. Fortunately, it’s not anything too different for me. It’s almost like my data entry work and social media work were mashed together and created a new job. So it’s the type of work that I’m already used to doing but with a different type of social media account. And we did discuss a bit more about expectations for what I will be able to get done each week, so I feel a bit better about making sure that I don’t feel like I’m slacking off with work.

And this week, I will be starting the additional work for that job. I’m always a little nervous about new work or work tasks, but I know I will ok doing this. I just have to get a few systems set up for myself so I can work efficiently and maximize my time. And once I’m in a routine with the new tasks, then I am going to start doing some more planning with my work life in general. While I don’t have the option right now to go back to my box office job, I have been told this may be coming soon. It depends a lot on when more shows will reopen. And I’m still trying to see if I can fit that job in now that I have other work.

But between my new job and the additional hours for my data entry job, I’m almost back to what I was making before everything shut down. I’m a little shocked that’s true because it almost felt like I couldn’t be back until I was back at my old job. But I guess getting my new job and the hours I work there have really helped me. I still feel like I’m dealing with unemployment even though I’m not.

And because I’m almost back at where I was before, that means I need to get more serious about budgeting again. I’ve slowly been working on getting back into my budgeting habit, but it wasn’t easy without feeling secure in my income. And that’s finally changing for me. And I need to start planning things forward instead of waiting for things to go back to how they were before. There aren’t a lot of things moving forward in my life these days, but this is one and I have to make sure I don’t ignore planning ahead just because other things are stagnant.

Seeing How To Make My New Schedule Work (or I Have A Better Idea Of My Free Time Now)

Last week was my first week with my normal schedule at my new job. I am glad I was eased into the new job since there was a lot to learn. So many things were similar to my old customer service job but just different enough that I had to be aware of what I was doing so I wasn’t doing what I did at the old job. It was good that I had a lot of time with training and a shorter schedule at first. Having a full week off for the holidays was a bit tough, but I took that time to work on reviewing everything I learned.

I’m not feeling totally confident with the new job, but I’m getting closer each day. I understand different processes and policies and the questions I have for my manager are becoming the more rare and specific things and not the general questions. I feel like this is progress and I’m proud of it. And while it’s not as many hours as I’ve worked before at my old job, it’s been a long time since I’ve worked this many hours so I’m getting used to not having my time be mine as much as it was for most of last year.

I also got an update from my data entry job and what the new contract would be like. The new contract is still being worked on, but I saw what they were thinking and my job is going to be transitioning a bit. I will be getting 4 times the hours I’ve had recently (although the reduced hours were partially at my request to deal with some things with unemployment), so I will be closer to the number of hours I had when I started years ago. But most of my hours will be moving away from the data entry work and going into doing some social media work.

This was something we discussed in our recent meeting about my new contract, so it’s not unexpected. How the hours will be split was slightly more unexpected because I thought it would be more focused on the data entry work. But I’m good with this idea and how it will be for me when I am working with the new contract (for now, I’m doing work as it was listed on the old contract, so I haven’t started the social media work yet).

Between the 2 jobs, it won’t add up to exactly 40 hours a week, but it will be close so I feel like it will still feel like full-time work. And while there could be some overlap with the hours I work, I feel like it won’t be as much as before. At least not at first as I need to pay more attention to my new job than I did for my old customer service job. At my old job, when we didn’t have customers to help, I was just sitting and waiting. With the new job, there are other tasks I need to work on when I am not assisting a customer. There is a bit of free time, but I am pretty busy during my hours each day.

And I know this is normal. Working and having a ton of free time is not normal and was a luxury that I got spoiled with. I planned my days in the past assuming that in a 7-hour shift I would probably have about 4 hours when I could do anything I needed to do as long as I was still at my computer. I would try to be productive during that free time working my data entry job or working on writing blog posts, but occasionally I would just watch videos online while waiting for a customer. Most people do not get to relax while they are working. Often they have to work after they are supposed to be done. I just got spoiled with how things were for me for so long.

But it’s not that bad. This is just something I have to get used to and I know it won’t be a huge struggle once I figure it out. I just have to work on my time management again with the new schedule. I have to plan out things during my before and after work time that before I might have done during work. I will still be able to fit everything in, especially since there is nothing I have outside of work right now. If I have to work on other things for a few hours after work, I’m not missing anything I had planned. I’m not going out to see anyone so all that time is mine. And it will be good to work through this plan while I have nothing else to do. Hopefully, by the time things are reopening, I will have a better idea of how to manage all my time, and my after-work time will be more stable from day to day.

I know how lucky I have been in so many ways. I am lucky with how my old job was with allowing me so much free time. I’m lucky I was able to do both jobs together because of my free time. I’m lucky that I got another job that is remote and pays well. I’m lucky that my other job is able to increase my hours so I should be making enough to be ok soon. And I’m lucky that I have the luxury of time right now and I don’t have to worry about taking care of others and I can be a bit selfish with what I do each day.

Just like with so much I’ve done lately with my schedule, I will figure out how to make it work and I have the time to slowly do that. I will need to get back into time management planning again, which is something I haven’t had to do in a while. But soon enough, I will have it down to a consistent plan and hopefully, it stays that way for a while.

Getting More Used To My Schedule (or My First Full Week At The New Job)

Last week, I wrote about my new job and how I now have to work on maintaining a schedule again. And last week was a big whirlwind. Just from the time that I interviewed to the time that I was hired was crazy. And jumping immediately into the job was a bit overwhelming.

I told the people training me that’s how I was feeling and fortunately they understood. It’s a lot to take on and I had some assumptions about the job that were wrong. Most of the work in customer service is very similar to things I’ve been doing before, it’s just the method of the work that is different. For example, I’m used to helping customers on a chat system that runs through a website. It’s like instant messaging and the type of customer service chat that I think most of us are familiar with. But the new system is actually a text-based system. This does have a lot of benefits to it, but it changes how I will work and I will have to adjust to the idea that I won’t have customers sitting on a website as I help them. The assumption that the chat system was based on a website was completely on me, so it’s not like I was misled. I just didn’t think to ask and it’s been a bit switch in my thought process.

And of course, with any new job, there are new systems to learn and new protocols to follow. I’m very grateful that everything does seem to make sense and they are based on sites I’m familiar with. Even if it’s not the exact website I’ve used before, they have a lot of the same elements that I’m used to. That has made my training a little easier. At this point, I feel like I understand the job much more than before. I’m just working on putting together the pieces and the workflow of how things go. But that’s possibly something that I just have to jump into (with supervision) and start working through. And that will likely be happening this week.

I also got trained at the end of last week on the other part of my new job doing outbound engagement. Again, this is similar to something I have done before but different enough that I have to remember specific things. And it can be a bit scary starting something new that doesn’t have as much of a chance for starting with supervision, but I also feel confident that I can handle it. I know that I will likely be getting feedback and need to make some adjustments to the work I’m doing, but I’m expecting it so hopefully it will be easier when it happens. I just want the clients to be happy with my work and to have my work seem similar to what others do so they don’t realize I’m the new one doing this.

Because I’m still training for the customer service part of my job, my schedule is still not completely stable. Each day I work different hours as I learn different parts of the job. But this is just for training and soon I will be doing very steady hours for this work. It will likely be about 3 hours every morning, which might increase eventually but I accepted the job knowing it was probably only 3 hours a day. But I do also have 90 minutes of work for the outbound engagement side to do every day and I still have my data entry job that I do a few hours a week. I will eventually figure out how I want to schedule all my time, but for now, I’m just taking it day by day. I’m hoping once my schedule is regular, I can split up my outbound engagement to be partially before my customer service shift and partially after (doing 90 minutes in one sitting is actually harder than I expected). And I will try to fit in my data entry where I can. And if I find out that I can return to my other customer service job, I will figure it out at that point. But for now, I don’t expect to be asked if I want to come back for at least a few more months.

Right now, I am not making what I was making before, but it’s much closer than what it’s been for most of this year. And making any money is good these days. I will be losing my unemployment because of my work, but I’m ok with that. When we had the supplemental unemployment, things were different and I was doing ok. But since that ended, I was making only a fraction of what I was before. And if you make more than what you would get in unemployment, you don’t get it anymore. But I’ve been working with less money for most of this year, so I will be fine without it.

I know that the world is still far from normal, but things are finally starting to feel a bit more normal for me. I know that it’s not completely there and I cannot live this way the rest of my life, but having a regular schedule is something that I know I’ve needed. As much as I’ve tried to do this on my own, it’s nice to have something to actually work on every day. And any issues I’m having with figuring out how to schedule things are not that bad. It’s more about just getting adjusted to the new schedule and I know I will be ok before I know it. And because this is how things always work, as soon as I’m used to the new schedule I bet things will change again (hopefully, a change because I get my other job back). And then I’ll be back to figuring out my schedule again and I’ll have to just do it.

But for now, I’m just getting through my training and being really excited about my new job. I know I jumped right into working and it was a little much at first, but also I think I started at a good time because soon I will have shortened weeks because of the holidays. So hopefully that little break will be time for me to relax and be prepared to fully jump back in and make 2021 a much better year for me.

Getting Myself Back On Schedule (or At Least This Is A Slow Transition)

For most of this year, I haven’t had too much of a schedule. Once I had my work hours reduced, most of my days were free. When I lost my old customer service job, I did continue to log into our chat systems a few mornings a week to check in with my manager and to see if she needed me to help with anything. I wasn’t being paid to do that, but I also wasn’t really working. I mainly did it so I had something that I needed to do each morning. I didn’t want to get into a bad habit of sleeping in and not doing much each day. So those mornings helped to keep me on track.

Even when I’ve mostly been out of work, I rarely sleep in. There are 2 days a week that I can, but I don’t sleep in that often. Sometimes I’ll sleep in one of those days, but I have been pretty good about making sure I keep my sleep schedule somewhat consistent. The issue has been that I haven’t been going to sleep at the same time that I used to, so that was making me tired. I’ve been working on getting my sleep more on schedule, and I’m slowly getting there.

And now, I actually have a schedule to work with again. It’s not too crazy because  I’m only working a few hours each day, but it’s still something. And my schedule right now isn’t the same every day. It may get that way when I’m done with training and fully working. But right now, my schedule shifts each day to be a different time so I can be trained with different things.

Even with my old work schedule being slightly different each day, having a schedule that isn’t consistent from day to day is still tough to get used to. And because I’ve also been dealing with having almost no schedule for a while, I haven’t been great with time management. I only have had a few things I need to do each day and it didn’t really matter when I did them. So I got pretty lazy with when I was doing stuff. If I didn’t get to something until late at night, that was fine. I could put some things off for a day without it being an issue. I could do the things I wanted to do when I wanted to do them without worrying about a scheduling conflict.

Now, I still have a lot of flexibility, but I also have to be mindful about my schedule and making sure that I don’t start working on something right before I have to focus on something else. It’s not a big deal, but it’s enough of a change for me to really pay attention to what time it is and what I have to do each day. And I’m sure I’ve had this feeling before when I went from being unemployed to having a job, but it’s also a bit different because I’m still not going out to do things and most of the things I’m doing are in my home. So it feels a little less like a schedule than when I would have to go out for things and plan for traffic.

If I got my old job back before I started this new one, I would guess I would struggle almost more. Especially if I was brought back to my full schedule. It’s not easy to go from having almost all the free time in the world to a set schedule. At least with my new job, my schedule is only a few hours so I can still have a lot of the flexibility that I’m used to. I’m easing into the idea of having a schedule again. And I think I’m going to build upon it even more than I need to. While I don’t need to blog at the same time every day, I’d like to have that as a part of my schedule. I’ve also been doing my workouts at different times based on when I get up and going and I know that having a set schedule would be better for me. Especially if I think I might start trying the outdoor workouts. And I want to make my time to watch tv or do other lazy things set times instead of accidentally wasting away most of a day because I’m not focused on making sure I do other things.

I know that it might be a while before I need to have a more set schedule like what I’m thinking of doing, but I have the luxury right now to take my time to get back to that. I don’t have to worry about being on a schedule immediately. I can play around with things and see how it goes. Right now, it’s not a lot that has to be done at a specific time, but there are things that need to be that way. And I need to make other parts of my life work around it. But I see this as a positive thing. I’ve been a bit aimless lately and this will hopefully get me to feel a bit more grounded. Maybe this will help me get other things on track in my life. I don’t know if it will and I’m not expecting it. But it would be something nice if it did happen.