Dealing with Living Social (or I Thought I Bought a Good Deal)

As someone who is trying to bring down their credit card debit, I love good deals! But I still enjoy fun things in my life. I try to do spa stuff during Spa Week (which is coming up in mid-October). I look out for sales on clothes and shoes. And I love Living Social deals!

Or at least I did love those deals.

About 3 weeks ago, I bought a deal for 6 laser hair removal treatments for $99. It was at a place in Beverly Hills and the reviews on Yelp were all 4 and 5 stars. I was excited because this would be a great way to see if I could handle the pain of laser hair removal and would want to do it on other parts of my body.

I finally got through to someone on the phone this past Saturday. He was extremely rude on the phone to me. No greeting when he answered the phone. And as soon as I said I had a Living Social deal, all he said was “we can’t see you until October”. I said that was fine as long as I could use all 6 of my treatments (the deal had a promotional value expiration date of December 17th). The guy said that they would only let me use treatments until December 17th, therefore I would only be able to get 1 or 2 of my 6 treatments done.

I think that this is crap. I pretty much said that to the guy on the phone, who claimed to be the manager. If you are too busy to see me for over a month, you should let me complete all my treatments as long as I start them before the expiration date.

So on Sunday, I called Living Social. I explained the situation and said I wanted a refund. They weren’t able to offer me a refund, but they did credit the amount I paid to my account. And then the guy on the phone told me that they were having a lot of complaints about this vendor not honoring the deal they offered.

I’m glad I got my money credited to my account. Even if the laser hair removal place apologized to me, I wouldn’t want them to have my money. I’m a little sad because I was excited to try laser hair removal. I guess I’ll have to wait until another good deal comes along.

Oh, and all those 4 and 5 star reviews on Yelp? I think they are fake. Now when you look, it’s a lot of 1 and 2 star reviews (including my 1 star review on how they treated me).

You Might Also Like

Aria V Wine Shop (or Another Living Social Win!) Pamper Me Fabulous (or At Least The View Was Pretty) Birthday Beauty Discounts (or Making My Birthday Last The Entire Month) Keeping Life Exciting (or Making Sure Tomorrow is Different Than Yesterday) Busting Out Of My Comfort Zone (or I Bought Skinny Jeans) “Let’s Make A Deal” Round Two (or Maybe Game Shows Don’t Love Me Anymore)