For several years, my day job situation was very stable and things rarely changed. Occasionally I had updates with my data entry job with new tasks, especially when I had to sign a new contract. But most of the work was very similar from year to year. And with my box office job, there have been very limited changes. There can’t be much changed since it’s a pretty basic job. I have gotten raises over the years, but my day-to-day work is the same it has been since I was hired.
But with my other customer service job, I feel like I’ve had the most changes. I’ve almost been working with this company for a year now. And while a majority of my daily work is still the same, I have taken on a lot of other little jobs as I have had time between helping clients. I’ve been working on how we can automate some of the work so that we can focus more on what we need to work on directly. I’ve been helping to design new systems that can make us more efficient. I’ve helped to gather information so we can present changes that we think need to be made. And for the most part, my ideas have been heard and considered.
I do think I have a slight advantage with this job because one of the executives at the company is a friend of mine. So I can speak up without too much fear of him being upset. We text each other about so much most days, so adding in a little bit of work isn’t that much. And I think that he appreciates that I can be this open and honest about work systems. I know for almost any job I’ve had, I have been terrified to speak up because I didn’t want to be seen as trouble and risk losing my job. And I know that I have to be careful with boundaries for this job. But having such an open line of communication where I know I can be very truthful has been great.
There have been some aspects of the job that really were taking up too much of my time and I wasn’t able to get most of my work done each day so it was left for others to complete. By automating some of this work, most of this issue has been eliminated. This could have been automated before, but I don’t think anyone has spoken up the same way that I did. I was honest and said that I felt like I was drowning in work because these things had to be done manually. It took time to change, but now things are so much better.
So I’ve been trying to take this idea of speaking up more to my data entry job, which is the only one where I can really have things change. And they are starting to change again. My job responsibilities continue to change as things are being done differently with this contract compared to past contracts. I hope that eventually, things will normalize again so I have a consistent job responsibility that I can plan ahead for. But right now, things change as I finish one task and move on to another. And I have to occasionally speak up when I’m done with one project because I don’t always have something new to work on. And if I don’t have something new to work on, I don’t have hours to work and I don’t make money. So I have to not be scared to ask what I should be doing when there is a gap between tasks.
I’ve been doing a lot of work with social media for that job, and that continues to grow. Now, I’m almost exclusively doing social media work. I’ve been doing a lot of content creation, which isn’t something I have done a lot of. But it’s a good challenge for me and I have been trying to get better at it. I finished a big project that is for social media through the end of the year, and because of how it turned out, I’m now starting to work on some content creation for the new year. I haven’t officially heard that I have had my contract extended, but those can often be last-minute updates and I know they want me to have a full contract.
It can be scary for me to speak up for myself a lot. But lately, it’s been resulting in a lot of positive things for me. I have made sure that I have work planned for myself and I have helped to make my work better when there are systems that I think need to be fixed. And hopefully, I will continue to have good outcomes when I do speak up for myself and I will continue to have good things happen for me with my day jobs.